Positive Behaviour Support · PBS

Positive Behaviour Support in London

A person-centred way to understand behaviour that causes distress or risk, change what is around the person, and build skills that improve their quality of life.

What is Positive Behaviour Support?

Positive Behaviour Support (PBS) is a person-centred approach for supporting people whose behaviour causes distress, risk or barriers to taking part in everyday life. It combines an understanding of why behaviour happens with a focus on quality of life: changing the environment, teaching useful skills and making sure everyone supports the person consistently.

PBS is grounded in behaviour analysis, but it frames the work around the person’s whole life: their relationships, communication, health, preferences and the places they spend time. The goal is not just less behaviour. It is a better life, and reductions in distressing behaviour often follow from that.

PBS is widely used across UK health, social care and education services, and is referenced in NICE guidance on behaviour that challenges.

What does PBS look like in practice?

  • Understanding behaviour in context. When, where and with whom does it happen? What happens just before and after? What might the person be communicating?
  • Proactive changes first. Reducing avoidable triggers, adjusting demands, giving more predictability and choice, and making communication easier.
  • Skill building. Teaching ways to ask for help or a break, cope with change, and do more for themselves.
  • Consistent support. Families, schools and care teams are helped to understand the plan and use it the same way.
  • Safe, calm responses. A clear, agreed response for difficult moments, with unnecessary restrictive or reactive practices avoided and reviewed within the appropriate professional framework.

What goes into a PBS plan?

A good PBS plan explains what is known about the behaviour and why, then sets out proactive strategies, skills to teach, how to recognise early signs of distress, how to respond safely, and how progress will be reviewed. It should be short and clear enough for the people using it every day.

SectionWhat it covers
About the personStrengths, likes, communication, what a good day looks like
UnderstandingThe working formulation from the functional assessment
Proactive strategiesChanges to the environment, routine, demands and communication
Skills to teachAlternative ways to meet the same need, coping and independence skills
Early warning signsWhat escalating distress looks like, and how to help at that point
Reactive strategiesA safe, calm response if behaviour happens, and how to recover afterwards
ReviewWhat will be recorded, by whom, and when the plan will be looked at again

Functional assessment is central to PBS

Every PBS plan should be built on a functional assessment: interviews, observation, records and information about communication, health and environment. The result is a working understanding that guides the plan, not just a label for the behaviour. How a Functional Behaviour Assessment works.

Pooja’s current PBS practice

Current, hands-on work

Positive Behaviour Support is part of Pooja’s current professional work. She undertakes hands-on PBS cases involving both privately funded and local-authority-funded support. This current PBS work sits alongside, and is distinct from, her approximately 19 years of experience in ABA and behaviour analysis.

For families, that combination means a practitioner who can bring the structure and measurement of ABA together with the person-centred, whole-life focus of PBS, and who understands how PBS is used in UK services.

How is a PBS plan reviewed?

Goals should include outcomes the person and those around them value: taking part in activities, communicating needs, feeling safe, less distress. Simple, relevant records show whether the plan is helping. If it is not, the understanding and the plan are revisited. A plan that sits in a folder is not PBS.

Is PBS right for this situation?

PBS is often a good fit where behaviour is causing risk or distress, where several people or settings are involved, or where quality of life is being affected. Sometimes a focused ABA programme is also useful for teaching specific skills. You do not have to decide in advance. An initial conversation can clarify the question before a method is chosen. ABA and PBS compared.

Further reading

Next step

Not sure where to start? Start with a conversation.

Tell Pooja what is happening in ordinary words. You do not need to know whether you need ABA, PBS or an assessment. The first call is free, and you can decide on any next step afterwards.