Questions families ask
Frequently asked questions
Straight answers to the questions parents and professionals ask most often before getting in touch.
Getting started
What happens on the free initial call?
You talk through what is happening, what you have already tried and what you would like to change. Pooja asks a few questions, explains what she could offer and what it would involve, and tells you honestly if another service would suit you better. There is no obligation.
Does my child need a diagnosis first?
No. Pooja works from your child’s current needs, with or without a diagnosis of autism, ADHD or a learning disability. Many families get in touch while waiting for an assessment. Pooja does not diagnose, and behaviour support does not replace a diagnostic, medical or therapy assessment where one is needed.
My child has just been diagnosed. Where do I start?
Take your time. It helps to write down what daily life looks like, what is going well and what is hardest. A conversation with Pooja can help you decide whether ABA, focused behaviour support, parent consultation or something else is the right first step. The What is ABA? guide and the glossary are good places to begin reading.
Is my child too young or too old for ABA?
Pooja currently works with children to young adults, aged 2 to 22: from young children building early communication to teenagers and young adults working on independence and coping. The goals and the way support is delivered change with age. Ask on your initial call if you are unsure.
ABA programmes
What does an ABA programme involve?
An assessment, specific goals agreed with you, a written programme, training for the people who will carry it out, and regular review. Sessions may be delivered by tutors, parents or school staff under Pooja’s supervision. ABA therapy in London.
How long does a programme last?
It depends on your child and your goals. Some families need a focused piece of work over a few months, others benefit from longer support. Goals are reviewed regularly, and the programme should change, reduce or end when it is no longer needed.
Do you provide ABA tutors?
Pooja does not directly employ tutors. Families usually employ tutors themselves, and Pooja can help with recruitment, trains the team and supervises the programme. That gives you control over who works with your child.
Which assessments do you use?
It depends on the question. For skills, Pooja may use structured tools such as the VB-MAPP or ABLLS-R alongside observation and parent interview. For behaviour that challenges, she uses functional assessment. Reassessment is usually every six to twelve months, depending on progress.
Do I need to be present during sessions?
Not always, but parent involvement makes a big difference. Many parents observe at first, then learn to use strategies themselves so skills carry over into the rest of the day.
How do we know if it is working?
You agree measurable goals at the start and how progress will be recorded. Pooja reviews the information with you regularly. If something is not helping, the plan changes.
Will I be able to see my child’s progress?
Yes. Pooja reviews progress with you at regular meetings, and ongoing programmes normally include access to a private progress record in HapMetrix, a UK data platform built for behaviour analysis practices. Goals, session notes, progress charts and key documents sit in one place, so you can see how things are going between reviews. How progress is measured.
Practical questions
How much does it cost?
Fees depend on the service and the time involved in assessment, programme design, supervision, reports and training. You will receive a clear written fee structure after the initial call, before you commit. Services and how to choose.
Is ABA available on the NHS?
ABA is generally not commissioned by the NHS. Families usually fund it privately, or secure it through an EHCP where ABA provision is written into the plan.
Which areas of London do you cover?
All of London. Pooja is based in Brent, near Harrow, and works with families across all 32 London boroughs: Barking and Dagenham, Barnet, Bexley, Brent, Bromley, Camden, City of London, Croydon, Ealing, Enfield, Greenwich, Hackney, Hammersmith and Fulham, Haringey, Harrow, Havering, Hillingdon, Hounslow, Islington, Kensington and Chelsea, Kingston upon Thames, Lambeth, Lewisham, Merton, Newham, Redbridge, Richmond upon Thames, Southwark, Sutton, Tower Hamlets, Waltham Forest, Wandsworth and Westminster. Home and school visits are easiest to arrange nearer her base; further afield they are arranged case by case, and online support is often possible.
What exactly will I receive?
It depends on your child’s needs and the work you agree. A single consultation, an assessment, a report and an ongoing programme each involve different things. After the initial call, Pooja sets out in writing what she will provide, such as visits, written plans, reports, training and reviews, and what it will cost, before any paid work begins. That written agreement, not this website, defines the service.
Do you work online, or outside London?
Yes. Pooja provides remote consulting by video call for families, schools and teams across the UK and internationally: parent consultation and training, supervision of home ABA programmes, and consultation for school staff. Some assessment and school work is best done in person; where that is not possible, Pooja will explain what can be done remotely and its limits.
School, EHCP and professionals
Can you work with my child’s school?
Yes, where the school agrees. Pooja can observe, advise and coach staff, contribute to a behaviour support plan and help home and school work from the same understanding. School behaviour support.
Can you help with an EHCP or tribunal?
Pooja provides behavioural assessment and reports for EHC needs assessments, annual reviews and SEND Tribunal appeals. She does not give legal advice. EHCP and SEND reports and the EHCP guide.
I am a professional. How do I refer?
Email a brief outline of the setting, the question and any timescale, without identifiable records. Pooja will reply to agree scope and information sharing. Professional referrals.
Approach and ethics
What is the difference between ABA and PBS?
They overlap. ABA is a science of learning and behaviour; PBS is a person-centred framework, built largely on behaviour analysis, focused on quality of life and consistent support. Read the full comparison.
Is the aim to make my child less autistic?
No. The aim is your child’s wellbeing, communication, independence and safety. Harmless autistic behaviour, such as stimming, is not a target for change. Goals are chosen with you and should make your child’s own life better.
Can you guarantee results?
No, and be cautious of anyone who does. Every child is different, and progress depends on many things, including your child’s health and needs, how consistently a plan is used, and what happens at home, at school and in other settings. Pooja can promise to be honest about what is realistic, explain her reasoning, review progress with you and change the plan if it is not helping. What Pooja can and cannot promise.
What if my child does not want to take part?
That matters. Modern practice pays close attention to a child’s assent. Signs of distress or refusal are information that the approach needs adjusting, not something to push through.
Who oversees your professional conduct?
As a BCBA, Pooja follows the Behavior Analyst Certification Board’s Ethics Code and maintains her certification through continuing education. As a UKBA(cert) she is also accountable to the UK Society for Behaviour Analysis.
Next step
Not sure where to start? Start with a conversation.
Tell Pooja what is happening in ordinary words. You do not need to know whether you need ABA, PBS or an assessment. The first call is free, and you can decide on any next step afterwards.